Account Setup
CAPITAL ONE
Led an Account Setup experience for new card holders that keep them informed and motivates enduring engagement throughout their spend journey.
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The Feed
CAPITAL ONE
Defined new components and interaction patterns for a centralized servicing messaging and insight framework that helps customers focus on what's most important and better manage their finance.
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Search & Filter
PACASO
Envisioned, researched, and designed holistic experience for potential buyers to discover their dream second home in luxury destinations and attractions that appeal to their lifestyle.
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Access
PACASO
Launched new product offering and marketing campaign for second home dreamers to gain exclusive access to early listings and new market launches.
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© Sabrina Ngai 2022